1.5. Provide a help page

You should plan to provide a help page.

It must provide:

A link to the help page must be available in the same place from all the pages in the website.


  • This help page and its link can be labeled “Help”, “Navigation help”, “Assistance” or even “How to navigate”.
  • An accessibility page must be provided in addition to this help page. Please note that both of these pages can be combined.

Find out more

  1. Three things to include in your accessibility help page.
  2. Examples of help and/or accessibility pages:
    1. BBC.
    2. Social Security.


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